We ship to the US and UK only! Shipping times vary depending on your location.
We usually use USPS, FedEX, DHL and UPS
United States
Some products ship within 2–5 business days for a $5.99 shipping fee.
Other products offer two shipping options:
Standard Shipping: 6–12 business days for a $4.99 shipping fee
Expedited Shipping: 6–10 business days for a $12.00 shipping fee
Shipping time and cost depend on the specific product ordered.
United Kingdom
All products ship within 7–14 business days for a $7.99 shipping fee.
All orders are processed between 1-2 days
However, depending on the product, some items may ship within 3-5 business days, while others may take 6-12 business days to the US.
7-14 days to the UK.
Once your order ships, you’ll receive a tracking number via email to monitor your package’s progress.
We offer free shipping on all orders over $60. Be sure to check our website or subscribe to our newsletter for more updates and promotions!
At EleronChic, we strive to ensure customer satisfaction with every purchase. However, if you're not entirely satisfied, our return and refund policy provides the following guidelines:
1. Return Period
Customers can initiate a return request within 30 days of receiving their order.
2. Return Conditions
Intact Products: Items must be unused and in their original condition to qualify for a return.
Damaged or Defective Products: Customers must provide proof (e.g., photos) of damage or defect before we can approve the return.
3. Return Costs
For intact products, return shipping costs will be deducted from the refund.
For damaged or defective products, the store will fully reimburse the customer, including shipping costs upon approval.
4. Refund Method
All refunds will be processed back to the original payment method.
5. Non-Returnable Items
At this time, we do not classify any product categories as non-returnable.
6. Communication for Returns
To initiate a return or for inquiries, please contact our support team via email at info@eleronchic.com.
7. Additional Notes
Customers are responsible for securely packaging their return shipments.
Proof of return authorization is required before shipping items back to us.
If the return is approved, we will process a refund to your original payment method. Please note that return shipping costs may be deducted
If your item arrives damaged or defective, contact us immediately with photos, and we’ll resolve the issue promptly.
We periodically update our shipping policy
Stay inform by cheching our website by the lates information
